Manaca

Manaca is a single card that combines train tickets and electronic money.

a) Easy and Convenient!
・You can ride just by touching your card to the wicket or bus fare box.
・Combining Yurika and Commuter Tickets, the correct fare is automatically charged at the wicket when you stop outside the range covered by the Commuter Ticket.
・Commuter Tickets can be purchased at all subway stations.
・Use Manaca for the Aonami Line, Yutorito Line, Meitetsu Trains and Buses, and Toyotetsu Lines.

b) Get a Deal! 
・ Earn mileage points as you ride. Mileage Points can be used to pay for city bus and subway fares.
・Connecting such as from city bus to city bus, or city bus to subway within 90 minutes grants a discount of JPY80 for adults (JPY40 for children).

c) Peace of Mind!
・Lost Registered Manaca and Manaca Commuter Tickets can be re-issued.

d) Environmentally Friendly!
・Replenish (deposit funds) and overwrite your Commuter Ticket to use the same pass repeatedly.

e) Electronic Money Replaces your Wallet!
・Use your Manaca to pay at stores and vending machines with the mark on the right.

Sale Prices

Five kinds available: JPY1,000, JPY2,000, JPY3,000, JPY5,000 and JPY10,000. (Sale prices include JPY500 deposit.)

Available Locations

Nagoya City Transportation Bureau Commuter Tickets are all sold as Manaca Commuter Tickets. This covers not only City Bus and Subway, but also the Aonami line, Yutorito Line, and Meitetsu Train connecting tickets.
Ask for more details about the kinds of Manaca Commuter Tickets at a service counter. 

Available Locations

You can use the Manaca repeatedly by replenishing the balance. Up to JPY20,000 can be added to the Manaca balance.

(1) Subway Stations 
Please use a Manaca Vending Machine or "Charge Machine." You can add any of the following amounts: JPY1,000, JPY2,000, JPY3,000, JPY5,000 and JPY10,000.
* "Charge Machines" only accept bills.

(2) Inside City Buses 
Inform the driver that you would like to add to your balance. City Buses only accept JPY1,000 bills.

(3) Transportation Bureau Service Center (Commuter Ticket Sales) 
Inform the attendant that you would like to add to your balance.

(4) Circle K/Sunkus 
Add money to your balance at any of the Circle K/Sunkus locations throughout Aichi Prefecture, including 325 locations in Nagoya. Please ask for details at the store.
* You can also add to your balance at stations on the Aonami, Meitetsu and Yutorito lines, and on Meitetsu buses.

Please use wickets displaying the mark on the right.
Firmly press the Manaca against the sensor on the wicket.
(You can use a Manaca Commuter Ticket as well.)
If successfully detected, the sensor will beep once or twice.

If there was an error reading the card the sensor will turn red and beep repeatedly.
Please try again and make sure the card comes in direct contact with the sensor.
The wicket monitor will display the amount charged to the card and the remaining balance.

-To use one Manaca card with multiple people, use the Manaca card at a supporting vending machine to purchase regular tickets. When using Manaca to purchase commuter tickets, Manaca Mileage Points are not added, and rider discounts are not granted. 
-If the remaining Manaca SF balance is insufficient, replenish your Manaca balance and pay the difference.

You get on city buses at the front and get off at the back.
(You get on at the back and get off at the front only on the Trunk Shindekimachi Bus Route.)

Please make sure the card comes in direct contact with the sensor on the bus fare box when you get on the bus (or get off on the Shindekimachi Route).
(You can use a Manaca Commuter Ticket as well.)
If successfully detected, the sensor will beep once or twice.

If there was an error reading the card the sensor will turn red and beep repeatedly.
Please try again and make sure the card comes in direct contact with the sensor.
The bus fare box monitor will display the amount charged to the card and the remaining balance.

-When paying the fee for more than one person with Manaca, inform the driver of the number of people to cover before touching the Manaca to the sensor on the bus fare box. When using Manaca this way, Manaca Milage Points are added, but rider discounts are not granted.
-If the remaining Manaca SF balance is insufficient, replenish your Manaca balance and pay the difference.

-Use Manaca without removing it from your case. The sensor may have difficulty detecting the correct card if multiple smart cards are in the case, or depending on the material of the case. 
-Do not bend or scratch Manaca, or affix stickers. These actions may damage Manaca. 
-When not using Manaca, do not bring it close to wicket or bus fare box sensors. Funds may be accidentally withdrawn from the Manaca SF balance.

When you use your Manaca SF balance for city bus or subway you gain Mileage Points.
These points can be used to pay for city bus and subway fares.

- When you use more than JPY2,000 (JPY1,000 for children or discount) in one month (divided by calendar month) on a single Manaca card, you gain points based on the total amount used. 
- Daytime points give a better deal than normal point and are applied for use on weekdays between 10:00 and 16:00, Saturdays, Sundays and holidays.

Normal Points

Daytime Points

- Points accumulated by riding buses and subways can be collected after the 10th of next month. 
- To collect the points at a Manaca vending machine or charge machine, press the Point Balance/Resolution button. 
- The points you have collected are called SF Points.
* The point collection period is one year. (Example) Points earned in March can be collected any time from April 10 through April 30 of the following year.

- 10 SF Points are equivalent to JPY10, and may only be applied for city bus or subway fees. The SF Points may not be used as electronic money. 
- SF Points do not have an expiration date. 
- SF Points will be used before your SF Cash balance.
* Points earned using city buses and subways may be used for fares on the Aonami and Yutorito lines, as well as Meitetsu trains. Mileage Points earned from other operators may be used for city bus and subway fares.

- Points are earned on a single Manaca used on the sensors of wickets and bus fare boxes. 
- Points are not earned when using Manaca with a Manaca vending machine to purchase normal tickets, nor for purchases made with electronic money. (Except for purchases of child tickets with a discount Manaca.) 
- Normal points may be earned for the amount when connection discounts are applied. 
- Points may also be earned for use with multiple people on city buses. 
- Yutorito Line Points are earned by using the Yutorito Line. Riding the Yutorito Line does not grant city bus or subway points. 
- When using a Meitetsu Bus on shared operation routes "Sangenya - Meitetsu Bus Center" and "Oharu Nishijo - Meitetsu Bus Center" Meitetsu Bus Points will apply, which are slightly less than with City Bus or Subway Points.

If you connect within 90 minutes to another means of transportation using a single Manaca, a discount of JPY80 for adults (JPY40 for children; JPY40 for adult discount Manaca, JPY20 for child discount Manaca) is applied against the fare.
The connection discount is applied as one set for riding twice.

Applicable combinations for connection discounts 
- City bus = City bus 
- City bus = Subway 
- City bus = Aonami line 
- Subway = Aonami line 
- City bus = Yutorito Line Raised Zone (Ozone - Obata Ryokuchi) 
- Subway = Yutorito Line Raised Zone (Ozone - Obata Ryokuchi)

Connection Times 
- City Bus: The time when the Manaca is read by the Bus Fare Box when boarding (getting off with the Trunk Shindekimachi Bus Route) 
- Subway: the time when the Manaca is read by the wicket at the departure station

Registered Manaca and Manaca Commuter Tickets can be re-issued. (Unregistered Manaca can not be reissued.)

Available Locations
Manaca may be re-issued at station master offices (some stations not included), the Transportation Bureau Service Center (Commuter Ticket Sales), and other transportation service counters

Re-issuance Procedure
a) Fill in the required information on the application form, and submit the form together with official identification (such as a driver's license) at the service counter.
b) Receive a Re-issuance Certificate.
* The certificate is required to receive your Manaca when it is reissued. Please keep it safe.
c) Please bring a. a re-issuance certificate, b. JPY1,000 (processing fee JPY500 + JPY500 deposit), and c. official identification (such as a driver's license) to the service counter within 14 days, the day after application.
* Application and pickup can be performed in different locations.
* If your lost Manaca had Commuter Ticket status (including a deactivated Commuter Ticket status) it can only be received at the place of business that issued the Commuter Ticket initially. 

CAUTION! 
- Re-issuance is based on the SF balance and commuter ticket information at the time when the procedure is performed to stop use of the lost Manaca. We do not take responsibility for lost SF balance that may have occurred prior to completion of the procedure to stop use, so please apply for re-issuance promptly upon loss of Manaca. 
- An application for re-issuance may not be undone. 
- If you find a lost Manaca, you can return it for the JPY500 deposit.

If the Manaca becomes unusable due to damage it can be re-issued. (Unregistered Manaca may also be re-issued in this case.)

Available Locations
Manaca are available at station master offices (some stations not included), the Transportation Bureau Service Center (Commuter Ticket Sales), and other transportation service counters

Re-issuance Procedure
a) Fill in the required information on the application form, and submit the form together with the Manaca that has become unusable at a service counter.
b) Receive a Re-issuance Certificate.
* The certificate is required to receive your Manaca when it is reissued. Please keep it safe.
c) Come to the service counter within 14 days of application with both a. the Re-issuance Certificate and b. the Manaca that became unusable.
* Application and pickup can be performed in different locations.
* If your lost Manaca had Commuter Ticket status (including a deactivated Commuter Ticket status) it can only be received at the place of business that issued the Commuter Ticket initially.

CAUTION! 
- Unregistered Manaca may not be re-issued if the number on the back of the card cannot be read. 
- The Manaca SF balance may not be used until it is re-issued. 
- Customers using a commuter zone can ride by showing an employee at the station both the Manaca that became unusable and the Re-issuance Certificate.

Refunds are possible when you no longer need Manaca or a commuter ticket.
A fee is required to issue a refund. Please ask for details at a service counter.

Available Locations
Station master offices (some stations not included), the Transportation Bureau Service Center (Commuter Ticket Sales)
* Please ask an employee at the service counter where the ticket was issued for refunds for commuter tickets issued by operators other than the Transportation Bureau.

CAUTION! 
- Refunds will not be granted for only the SF (cash) balance. 
- SF (points) are excluded from refunds. 
- Refunds for Registered Manaca and Manaca Commuter Tickets require official identification with the registered name (such as a driver's license). 

* The following stations do not handle Manaca sales and services:
Nakamura Nisseki, Minato Kuyakusho, Nagoyako, Sogo Rihabiri Center, Mizuho Undojo Higashi, Myoon-dori, Jingu Nishi, Nishi Takakura, Shonai Ryokuchi Koen, Sengencho, Kokusai Center, Mizuho Undojo Nishi, Tsurusato, Kamiotai, Kamiiida