Information & Inquiries
1.Service Centers & Information Offices
Service Centers
Service centers are located in the following 9 major subway stations. For information about what tickets can be purchased here, please refer to Tickets.
Transportation Bureau Service Centers
| Station | Telephone Number | Hours | Closed |
|---|---|---|---|
| Nagoya | 582-1077 | 8:00～20:00 | 1/1、2（open on 1/3 from 10:00am until 5:00pm） |
| Kanayama | 331-2818 | ||
| Sakae | 961-4171 | 9:00～20:00 | |
| Fushimi | 231-6691 | 10:00～19:00 | Weekends,national holidays,and 1/1-1/3 |
| Imaike | 731-2279 | 10:00～19:00 | Sundays,national holidays, and1/1、2、3 |
| Yagoto | 833-4002 | ||
| Aratama-bashi | 852-5825 | ||
| Hoshigaoka | 782-7586 | ||
| Ozone | 916-0947 |
Information Offices
Information offices are located at the Oasis 21 bus terminal in Sakae.
| Location | Hours | Closed |
|---|---|---|
| Sakae Bus Terminal | 10:00～19:00 | 12/30～1/3 |
2.Information by Telephone
| Telephone Number | Hours (open year round) |
|---|---|
| （052）522-0111 | 8：00～19：00 |
※ Information available in Japanese only
3.Lost & Found Office
(1)To recover lost items before 5:00pm the following day.
For items that were left aboard buses and other cases,please contact the appropriate city bus office. For items that were left aboard subway cars, in the stations, and other cases, please contact the closest station.
(2)To recover lost items after 5:00pm the following day.
Please contact the Transportation Bureau Lost & Found Office.
Transportation Bureau Lost & Found Office－ City Hall West Annex 2F
| Telephone Number | Hours | Closed |
|---|---|---|
| (052)972-3847 | 10:00～19:00 | Weekends, national holidays, and days which City Hall is closed |
4.Miscellaneous
If you have any other questions please contact the Nagoya International Center.
Nagoya International Center（NIC)
| Language | Telephone Number | Hours | Closed |
|---|---|---|---|
| English | (052)581-0100 | 9：00～19：00 | Mondays, 12/29～1/3, and the 2nd Sundays in February and August |
| Chinese | 13：00～17：00（9：00～17：00 on Sarturdays and Sundays） | ||
| Korean | 13：00～17：00 | ||
| Portuguese | 10：00～17：00（9：00～17：00 on Sarturdays and Sundays） | ||
| Spanish | |||
| Filipino | 13：00～17：00 on Thursdays, Saturdays and Sundays | ||
| French | 13：00～17：00 on Sundays |
